Blog

What I Learned About Sales from Robin Williams

On an evening in 1980, I was standing at the bar talking with Jo Anne Astrow, one of the owners of the Improv Comedy Club in West Hollywood. As usual, the club was packed with a large spirited crowd, including several well-known entertainers. Robin Williams came up and said “Hey, Jo” and gave her a hug. Jo Anne said, “Meet my cousin Jacques.”

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A Key Ingredient for Becoming a Successful Salesperson

What are the characteristics of a successful salesperson? Is it the standard old-school-list of persistence, goal-orientated, good listeners, and many more? These are all important skills, and none should be taken lightly. But there’s one key ingredient in the formula of a successful salesperson that often gets overlooked, yet it is no less important than the above list.

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Driving Your Customers

Watch your language. Driving is what we do to sheep. Is that how you feel about your customers? If so, it probably shows. If not, then be careful about the language you use, and the messages it sends.

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How to Increase Sales With Your CRM System

Top sales producers (the top 2%) are typically ambitious, highly intelligent and pragmatic. Most will use any available technology that enables them to sell more and better. Top producers seldom use CRM (Customer Relationship Management) systems because their own sales processes are different from the sales process that is installed in the SFA (Sales Force Automation) part of the system.

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